Refund policy

At Everion, customer satisfaction is important to us. If you have any issues with your order, please contact our team and we'll do our best to help.

Return Eligibility

Returns may be requested within 30 days of receiving your order.

To be eligible for a return, products must be unused, unopened, and in their original packaging.

We reserve the right to deny returns that do not meet these requirements.

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.

Please include your order number and photos of the product and packaging so we can review the issue and provide a resolution.

To initiate a return, please contact us at:

Please include:

Returns sent without prior authorization may not be accepted.

Once your returned item is received and inspected, we will notify you regarding the status of your refund.

If approved, refunds will be issued to the original payment method used for the purchase.

Please allow several business days for the refund to appear on your statement, depending on your financial institution.

Original shipping charges are non-refundable unless the return is the result of our error or a damaged/defective product.